Support
Have a question, found a bug, or need help with your account? Email us directly and a real person will get back to you.
support@orbitialabs.comFrequently asked questions
Is Kithwell free?
Yes — a real, indefinite free tier for you and everyone you invite into a circle. Some additional capacity (a larger circle, a second parent, aide access, full history export) is available on a paid plan, billed only to the person who organizes the circle.
What happens to my data if I don't subscribe?
Nothing. We will never retroactively hide or lock data you already had access to. That's a permanent commitment, not an introductory offer.
Does Kithwell replace my pharmacist or doctor?
No. Kithwell helps your family track and coordinate medications and care — it does not verify dosing against a pharmacist or physician. Always confirm medication changes with a qualified healthcare provider.
Is my family's data sold or used for ads?
Never. No ads, no data sale, to anyone, ever. See our Privacy Policy for the full detail on what we do and don't do with your information.